MacMillan Coffee Morning

/Heuristic Evaluation /Usability Evaluation/ Expert Evaluation

Overview

I conducted usability testing to evaluate the user experience and identify usability isssues with the Macmillan coffee morning event micro-site. 

 

The main user journey's they wanted to test were the Host sign up process, the donation process, and using the recipes portion of the page. They also were interested in the homapge's efficacy. 

 

I then conducted user testing with 8 users. I included some qualitative questions before and after the test and used tasks and scenarios to structure the user's time spent on the actual website. 

 

After I conducted my tests I used a rainbow chart to highlight the problems I found then I prepared a report including my findings and recommended solutions.